TERMS AND CONDITIONS OF SALE
PLACING AN ORDER
All orders to be placed in writing, either by letter, e-mail or fax. Any orders not confirmed in writing will be fulfilled at our discretion. Orders will be acknowledged by us in writing. No responsibility can be accepted for any errors that arise that have not been notified to us in writing before despatch of the order. All items are offered subject to availability at time of receipt of order. Sizes indicated on our website and in the catalogue are for guidance only, and may vary with the growing season. Prices quoted on our website and in the catalogue are ex nursery and subject to VAT where applicable. These prices may be liable to amendment without notice. We reserve the right to amend delivery charges resulting from any volatile fuel and haulier rate changes. Fuel surcharges may be added.
ORDER POSTPONEMENT OR CANCELLATION
If an order is cancelled, either in part or whole, Cheviot Trees Ltd. reserves the right to charge up to 100% of the order value, and costs incurred due to order cancellation or postponement. No excess stock or materials purchased may be returned for credit without prior agreement. A handling charge may apply.
Payment will be required from new customers prior to despatch or collection of goods. We accept payment by credit and debit cards, BACS or cheque. Where credit facilities have been arranged full payment of accounts is due within 28 days from date of invoice. A credit charge of 2% per month may be added to overdue accounts.
Any complaints must be notified immediately and confirmed in writing within 7 days of receipt of goods. Failure to do so will nullify any complaint and acceptance of delivery will be assumed.
Whilst every effort is made to supply stock of best quality, no warranty is given as to description, quality, growth or productiveness. Whilst every effort will be made to supply orders to our customer’s satisfaction, no guarantee of completion by a fixed date can be given and no claim for any consequential loss will be accepted. The Company accepts no liability for loss or damage arising from the use of any information supplied. In all cases the Company’s liability is limited to replacing the items at fault, or at its discretion, making an allowance not exceeding the value of the order in question. No liability for consequential loss will be accepted.
Cheviot Trees Ltd will not be liable for any claim relating to its failure to supply, where this failure has arisen due to climatic, natural, accidental or any other causes beyond our control.
ACCEPTANCE OF TERMS AND CONDITIONS OF SALE
The placing of an order implies acceptance of our terms and conditions of sale. These Terms and Conditions shall be governed by, and construed in accordance with the law of England and Wales, and the parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales.